Training Menu
Training Menu
Advanced Group Facilitation: The Wizardry Edition
Guardians of Trust: Confidentiality in Behavioral Health
Hope, Recovery & Wellness
Finding the Good: Building Resilience Through Inner Strength
Culture at the Core: Understanding Identity in Behavioral Health
Group Facilitation: Unlocking the Magic of Connection
Meeting People Where They Are: Harm Reduction in Behavioral Health
Law & Ethics
A 6-hour course to fulfill the Law & Ethics Continued Education requirement for Medi-Cal Peer Support Specialist Certification Renewal.
Creating Inclusive Spaces: LGBTQIA+ Toolkit Training
Person-Centered Language
Dive deeper into the magical world of group facilitation with our Advanced Wizardry Edition! Building on your foundational skills, this next-level training will challenge you to confront the more complex spells of facilitation, like mediating conflicts, transforming resistance into collaboration, and conjuring a culture of accountability and trust within any group.
Harness the power of advanced spellcasting techniques to maintain engagement in even the most cursed of meetings and wield the Elder Wand of Adaptability to seamlessly pivot when the unexpected arises. Plus, unlock the secrets of Magical Group Dynamics, learning to anticipate challenges before they manifest.
Join us as we journey beyond the basics—into the realm of master facilitators who can handle any group challenge with poise, intention, and a touch of magic!
Confidentiality is serious business—but learning about it doesn’t have to be dry! This engaging and interactive training demystifies the laws, ethics, and best practices that protect sensitive information in behavioral health settings.
Participants will gain a clear understanding of:
• HIPAA and 42 CFR Part 2 compliance
• How to safeguard mental health and substance use information
• The rights of individuals regarding their personal data
• Your program’s privacy procedures and how to communicate them effectively
Through real-world examples and practical tools, you’ll build the confidence to handle confidential information with care, clarity, and professionalism—both inside and outside your agency. Walk away empowered to be a true guardian of trust in your role
Get ready to dive into the heart of recovery-oriented care! This uplifting and interactive training explores the core philosophy, practices, and perspectives that make supporting individuals and families living with mental health challenges truly transformative.
We’ll uncover why hope is the essential catalyst for recovery—and how you can infuse it into your daily work to uplift and empower those you serve. Participants will also take a guided journey through SAMHSA’s Eight Dimensions of Wellness, discovering practical strategies to promote holistic well-being in every interaction.
By the end of this session, you’ll walk away energized, equipped, and ready to champion recovery with renewed purpose—just like a peer professional.
In the ever-evolving landscape of recovery, staying grounded and resilient is essential. This engaging and experiential workshop draws inspiration from the work of Dr. Rick Hanson, blending insights from neuroscience, positive psychology, and contemplative practice to help participants cultivate lasting inner resources.
Through interactive exercises and reflective dialogue, you’ll explore practical strategies to:
• Boost self-awareness and emotional balance
• Transform everyday experiences into lasting strengths
• Build a personal toolkit for resilience and well-being
Rooted in the science of positive neuroplasticity, this session empowers you to “take in the good” and hardwire habits of calm, confidence, and connection. Whether you're supporting others or navigating your own recovery journey, you’ll leave with renewed purpose and actionable tools to thrive—no matter what life throws your way.
Ready to unlock the power of meaningful conversations that inspire real change? This Motivational Interviewing (MI) training equips professionals with the tools to engage clients in a collaborative, respectful, and empowering way—drawing out their own motivation for change rather than imposing it.
Grounded in evidence-based practices, MI helps reduce resistance, build trust, and improve outcomes across a wide range of settings. Participants will learn how to:
• Use open-ended questions to explore ambivalence
• Practice reflective listening to deepen understanding
• Elicit and reinforce change talk to support forward momentum
This interactive training is designed to be immediately applicable, offering real-world techniques that enhance your ability to support others with empathy, clarity, and confidence.
Looking to foster more respectful, inclusive, and empowering communication? Our Person-Centered Language Training helps professionals shift from labels and stereotypes to language that honors the dignity, strengths, and individuality of every person.
This interactive training explores how word choices shape perceptions, relationships, and outcomes—especially in healthcare, behavioral health, education, and social services. Participants will learn practical strategies to replace stigmatizing terms with affirming, strengths-based language that supports recovery, autonomy, and equity.
Whether you're updating documentation practices or transforming organizational culture, this training is a powerful step toward more compassionate and effective care.
Motivational Interviewing: Sparking Change Through Conversation
Navigating Complexity with Compassion: The 5 Factors Training
Reclaiming Voice and Power: Advocacy in Action
Beyond Self-Care: Rebuilding the Pool of Resilience
Owning Your Story: Self-Disclosure & Reducing Self-Stigma in Peer Support
This training is designed for direct service providers in the behavioral health field who want to deepen their understanding of how culture, identity, and lived experience shape a person’s approach to care and recovery. Participants will explore the powerful role that beliefs, values, and intersectional identities play in influencing daily life, decision-making, and engagement with services.
Through interactive discussion and practical tools, we’ll unpack key terminology related to culture and intersectionality, and practice asking thoughtful, respectful questions that help uncover what truly matters to each individual. This training goes beyond surface-level awareness—it’s about learning how to integrate cultural insights into treatment planning and goal setting, ensuring care is not only effective but also affirming and person-centered.
Whether you're new to the field or looking to enhance your cultural responsiveness, this training offers a meaningful opportunity to reflect, connect, and grow.
Want help tailoring this for a flyer, proposal, or internal training calendar? I’d be happy to help you shape it for your audience. Just say the word.
Step into the enchanting world of Group Facilitation, where every conversation holds the potential for transformation. Inspired by the whimsical universe of Harry Potter, this immersive training equips participants with the essential “spells”—aka skills—to lead dynamic, inclusive, and effective group experiences.
You’ll learn to:
• Guide discussions with clarity and purpose
• Deliver instructions and implement engaging activities
• Navigate group development stages with insight and adaptability
• Handle challenging behaviors using a peer-centered, strengths-based approach
Whether you're a seasoned facilitator or just discovering your powers, this training will leave you feeling confident, inspired, and ready to lead any group like a true facilitation wizard.
Despite a strong evidence base, harm reduction remains a misunderstood and sometimes controversial approach in behavioral health. This training challenges outdated narratives by centering a person-first, nonjudgmental model that acknowledges the realities of substance use and mental health across a broad spectrum.
Participants will explore harm reduction through the lens of Engagement, Education, and Empowerment—three guiding principles that equip direct service staff to support individuals regardless of where they are in the change process. We’ll examine the systemic barriers that often exclude people from care, including abstinence-only policies, and offer practical strategies to reduce harm, build trust, and foster autonomy.
Through real-world scenarios and reflective dialogue, we’ll also address the value conflicts that can arise between staff and service recipients and reinforce tools to navigate these tensions with empathy and effectiveness. Attendees will leave with actionable techniques, deeper insight, and renewed confidence to support those actively using substances with compassion and skill.
As a Peer Professional, navigating complex workplace scenarios is rarely straightforward. When the path forward isn’t black and white, how do you make thoughtful decisions with confidence and professionalism?
In this comprehensive course, you’ll learn from experienced Peer Professionals who have faced these challenges firsthand. Through interactive group activities and real-world scenarios, you’ll develop essential ethical decision-making skills, establish clear boundaries, and practice appropriate interventions when confronted with ethical dilemmas.
With a focus on practical application and peer-centered learning, you’ll leave feeling empowered to uphold the highest ethical standards in your role—no matter how complex the situation.
This training is designed to deepen understanding, build empathy, and equip participants with practical tools to support LGBTQIA+ individuals across diverse settings. Through an exploration of foundational concepts—such as sexual orientation, gender identity, and inclusive language—participants will gain the knowledge and confidence to foster safer, more affirming environments.
We’ll cover key components of the LGBTQIA+ Toolkit, including:
• Terminology and respectful communication
• Best practices for inclusive policies and documentation
• Strategies for addressing bias and microaggressions
• Affirming care for transgender and gender-diverse individuals
Whether you're a healthcare provider, educator, peer supporter, or advocate, this training offers actionable insights and real-world applications to promote equity and belonging. Join us in creating spaces where everyone feels seen, respected, and empowered.
In the behavioral health field, decision-making isn’t always black and white—people’s lives are complex, and so are the choices we face. Developed by Dr. Patricia Deegan and Advocates Inc., Principle Guided Decision Making, also known as the 5 Factors Training, offers a structured yet deeply human approach to ethical and intentional care.
Grounded in Dr. Deegan’s lived experience as a clinical psychologist, mental health advocate, and service user, this training introduces the Intentional Care Performance Standards—a framework designed to help practitioners make thoughtful, values-driven decisions in real-world situations. Participants will explore the five key factors:
1. Member Expressed Preferences
2. Personal Limitations
3. Clinical Concerns
4. Ethical Considerations
5. Role Expectations
Advocacy is everywhere—from the courtroom to the community center, from personal empowerment to systemic change. This dynamic training offers a comprehensive overview of advocacy, exploring its many forms: macro and micro advocacy, legal advocacy, self-advocacy, collective advocacy, and peer advocacy. At its core, advocacy is about reclaiming the power to influence individuals and systems to create meaningful change.
A special focus will be placed on peer advocacy—what it is, how it works, and why it matters. Participants will also build self-advocacy skills using the Nonviolent Communication (NVC) framework, a powerful tool for expressing needs with clarity and compassion. Through this training, service recipients will gain the confidence and strategies to identify their goals, develop action plans, and access the services and supports they deserve.
In many helping organizations, the burden of wellness is placed squarely on the shoulders of direct service staff—often with the refrain, “You need to take better care of yourself.” But what if the real solution lies not in more self-care, but in reclaiming resilience as a shared responsibility?
This powerful and thought-provoking training challenges the culture of individual blame and explores how organizations can support staff in restoring their Pool of Resilience—the emotional and psychological reserves needed to sustain meaningful work over time. Participants will learn practical, evidence-informed strategies to maintain well-being while navigating the demands of behavioral health work.
Key topics include:
• Recognizing the limits of self-care in organizational cultures
• Identifying resilience-draining dynamics in the workplace
• Practicing restorative techniques that replenish energy and purpose
• Building collective resilience through connection, reflection, and shared responsibility
This session is ideal for direct service providers, supervisors, and organizational leaders committed to creating environments where staff can thrive—not just survive.
In many helping organizations, the burden of wellness is placed squarely on the shoulders of direct service staff—often with the refrain, “You need to take better care of yourself.” But what if the real solution lies not in more self-care, but in reclaiming resilience as a shared responsibility?
This powerful and thought-provoking training challenges the culture of individual blame and explores how organizations can support staff in restoring their Pool of Resilience—the emotional and psychological reserves needed to sustain meaningful work over time. Participants will learn practical, evidence-informed strategies to maintain well-being while navigating the demands of behavioral health work.
Key topics include:
• Recognizing the limits of self-care in organizational cultures
• Identifying resilience-draining dynamics in the workplace
• Practicing restorative techniques that replenish energy and purpose
• Building collective resilience through connection, reflection, and shared responsibility
This session is ideal for direct service providers, supervisors, and organizational leaders committed to creating environments where staff can thrive—not just survive.
Trauma Informed Care: Creating Safe and Supportive Services
Warmline Training
Welcoming & Belonging
Wellness Recovery Action Plan Seminar 1(WRAP®)
A Simulation of Hearing Distressing Voices: An Exercise in Empathy for Mental Health Professionals
Trauma leaves a lasting imprint—and too often, the very systems meant to help can unintentionally cause further harm. This essential training is designed for direct service staff who support individuals with a history of trauma, offering practical tools to foster healing rather than re-traumatization.
Participants will explore:
The widespread impact of trauma on mental, physical, and emotional health
How to identify stress responses and recognize trauma triggers
Strategies to build resilience and support recovery
Techniques to improve interactions with trauma survivors through empathy, safety, and empowerment
Grounded in a person-centered approach, this training helps staff shift from “What’s wrong with you?” to “What happened to you?”—creating services that are compassionate, respectful, and truly trauma-informed.
PRPSN started the Friendship Line in 1999, Los Angeles’ County first Warm Line service. Now operating for over 25 years, we continue to champion a framework for effective Peer support when serving members of the Warm Line. The needs of Warm Line members are unique and differ from other peer services. In this training, participants will explore how to provide a Welcoming experience, practice Warm Line-specific trauma-informed care skills, learn how to respond to a crisis call, from a peer perspective, learn new insights on resilience-building for the Warm Line Peer Supporter and more.
Join us for an industry-leading training that will prepare participants for providing effective Warm Line Peer Support!
Feeling welcomed and valued is essential for both peers and staff to thrive within an organization. This training dives into the art of fostering a sense of belonging by examining both welcoming and un-welcoming behaviors through the lens of lived experience—as consumers, providers, and colleagues.
Participants will reflect on personal stories of not belonging, exploring how these experiences can be transformed into powerful tools for connection and growth. Through interactive discussions and hands-on activities, you’ll learn how to turn past experiences of not belonging into gifts that strengthen relationships and create inclusive, supportive environments.
Join us to build your skills in making everyone feel truly welcome!
This interactive, in-person seminar is designed for anyone interested in wellness, recovery, and creating their own evidence-based Wellness Recovery Action Plan (WRAP®). Whether you're navigating mental health challenges, supporting others, or simply seeking greater balance in life, this seminar offers a powerful, peer-driven approach to self-care and resilience.
Participants will explore key recovery concepts—hope, personal responsibility, education, self-advocacy, and support—while developing personalized wellness tools and action plans. Through a mutual learning model, attendees engage in meaningful dialogue, share lived experiences, and build practical strategies for daily wellness, crisis planning, and long-term recovery.
No prior experience is needed—just a desire to take charge of your well-being and connect with others on the journey.
Step into the world of those who experience auditory hallucinations in this powerful, immersive training. Specifically designed for mental health professionals, this exercise simulates the voices and sensory challenges often faced by individuals living with psychosis. Participants attempt routine tasks—navigating public spaces, filling out forms, holding conversations—all while exposed to distressing and intrusive auditory input.
This experience offers more than just insight; it’s an opportunity to challenge common misunderstandings, prejudices, and stereotypes about mental illness. It reinforces the truth that mental illness is not a life sentence—people can and do recover. They return to work, continue their education, build relationships, and contribute meaningfully to their communities. The goal is to deepen empathy, reduce stigma, and promote more compassionate, person-centered care.