Ever wish you had someone to talk to? Someone who is supportive, caring and non-judgmental? Someone who is understanding and empathetic to your feelings? The Warm Line is a non-crisis toll free line and is specifically for people who are coping with mental illness.
We are unique because we are staffed entirely by consumers and provide listening ears to callers during the hours when the services they rely on to help in their recovery are closed.
Bilingual (English and Spanish) peer supporters are available during all hours of operation.
When can I Call?
The Warm Line is open to take calls between the hours of 5 pm and 10 pm on Weeknights.
Do I have to have a diagnosis of mental illness to call?
No not at all. We welcome calls from anyone who has a need to talk.
What does it cost?
Calling the Warm Line won't cost you a cent. Our number is toll free.
What can we talk about?
Practically anything. All calls are considered confidential. * So feel free to tell us what's on your mind.
Do I have to have a problem?
No, many call just to say hello, or they might wish to share their day's activities.
In addition, The Warm Line supporters provide with referrals to services or organizations that are of interest, such as healthcare facilities both physical and mental, family planning, shelters, self-help and support groups, and much more. In the tradition of Project Return Peer Support Network, the Warm Line holds the belief that consumers are not helpless in their recovery. By "TAKING CHARGE TOGETHER," we can and do live fulfilling lives.
The Project Return Peer Support Network Warm Line is Los Angeles County's first after-hours telephone for mental health clients. Using a toll free number that provides bilingual service Monday to Friday 5:00 p. m. to 10:00 p. m.
Our Warm Line has been recognized as an innovative program by the Los Angeles County Department of Mental Health.